The adoption of the Internet of Things (IoT) in South Africa is expected to follow the same path as that of cloud computing, with the big time arriving in 2019. Cloud was introduced a few years ago to a number of critics and a few early adopters. The latter saw immediate business benefits and became the champions of the technology during the second, or education, phase. During this phase, more bus... »
South African companies paid more than R3.64 million for using unlicensed software in 2016. This is according to data from BSA | The Software Alliance, a non-profit, global trade association created to advance the goals of the software industry and its hardware partners. This figure includes settlements (R1,66 million) and the cost of acquiring new software to become compliant (R1.98 million). In ... »
South African start-up Snapt is serious about customer support. By publishing response times – which average three minutes – Snapt guarantees that customers always have easy access to their in-house experts. As part of Snapt’s ongoing mission to provide the best customer support services, the company has implemented Zendesk, a simple and effective system for tracking, prioritising and solving cust... »
Do you put your smartphone together piece by piece? Does your new car arrive in boxes and instructions to assemble? Did you cut, measure and sew your own clothes? There is certainly something to be said for a hand-crafted marvel, an object unique among its peers. In the right circumstances these show class, sophistication and a taste for the finer things. But they come at a cost and do not even ma... »
DDoS attacks are evolving. They are no longer simply a nuisance – they are highly-funded and highly-targeted. Anyone can launch a DDoS attack, and anyone can be the victim of one. For many, it is even a professional business and the attacks are evolving accordingly. Extortion, for example, is becoming much more common. Cyber criminals hold businesses to ransom, demanding payment ahead of lau... »
Verbatim, a wholly-owned company of Mitsubishi Chemical Corporation, has transferred its South African entity to CrossAfrica Holdings, as a going concern, with effect from 1 October 2016. The restructure targets various benefits, amongst others, improved customer value and B-BBEE compliance. CrossAfrica Holdings is strategically structured to facilitate focus and unlock expertise resulting in thr... »
With the increase of Bring Your Own Devices (BYOD) in organisations, effective strategies should be put in place to ensure that employees understand mobile device management policies and the organisation benefits from mobilising the workforce. Mobile device management (MDM) policies must provide for a sufficient range of devices and must be amended constantly to ensure they support the latest deve... »
With the cost of global cybercrime expected to pass the $2 trillion mark by 2019, MTN Business has moved to protect its business clients from the growing risk of cyber-based fraud and theft. “MTN Business has expanded its portfolio of business ICT services to become an end-to-end ICT partner for business. And because cybercrime and fraud pose a fast-growing risk to the financial wellbeing and even... »
By 2020, 21 billion of Internet of Things (IoT) devices will be in use worldwide. Of these, close to 6 percent will be in use for industrial IoT applications. However, IT organisations have issues identifying these devices and characterising them as part of current network access policy, said Gartner, Inc. Infrastructure and operations (I&O) leaders must therefore update their network access p... »
With online retail in South Africa forecasted to grow beyond 1% of total retail this year, e-commerce is undoubtedly gaining that much needed momentum. Despite a challenging economic environment, both new and established brands are investing in online platforms and looking to join the global shift towards digitised transactions. In South Africa, the emerging e-commerce sector is attracting a dynam... »
